Legal
Terms & Conditions
Effective Date: 6/9/2025 · Company Name: TruLight Chicago · Website: www.trulightchicago.com
TruLight Chicago (“we,” “us,” or “our”) provides lighting installation and related services through our website, www.trulightchicago.com. These Terms and Conditions govern your access to and use of our website, services, and communications. By accessing our website or submitting information through our forms, you agree to be bound by these Terms and Conditions.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to: name, phone number, email address, property address, and any additional information you submit through our forms. This information is typically collected when you submit a form on our website, complete a Facebook or Instagram Lead Form, or request a free quote or consultation. We may also collect limited technical data such as IP address, browser type, and website activity through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to contact you regarding your lighting quote, communicate about your project or service request, provide customer support and follow-up, improve our services and marketing efforts, and send promotional emails if you have opted in. By submitting your information, you consent to being contacted by TruLight Chicago using the contact details you provide.
Facebook & Instagram Lead Forms
When you submit your information through a Facebook or Instagram Lead Form, your contact details are securely transmitted to us. We use this information only to prepare your quote and follow up on your request. You may separately opt in to receive promotional communications, and unsubscribe at any time.
SMS Messaging Terms
By opting in to receive SMS messages from TruLight Chicago, you agree to the following:
- Program Description: We send SMS messages related to lighting quotes, scheduling, service updates, and customer support.
- Message Frequency: Message and data rates may apply. Contact your wireless provider with questions about your plan. Reply STOP to unsubscribe or HELP for assistance.
- Opt-Out Instructions: Text “STOP” to (630) 552-6331 at any time to cancel the SMS service. You'll receive a confirmation message, after which you will no longer receive SMS messages. To rejoin, sign up again as you did the first time.
- Help Instructions: Reply HELP or contact us at (630) 552-6331 or info@trulightchicago.com.
- Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
- Age Restriction: You must be at least 18 years old to opt in to receive SMS communications from TruLight Chicago.
Your information will be handled in accordance with our Privacy Policy.
Marketing Communications
If you opt in, we may send you promotional emails, seasonal lighting offers, and company updates or announcements. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with trusted service providers only as necessary to operate our business, communicate with customers, and deliver services you've requested. SMS opt-in data and consent will not be shared with third parties for marketing purposes.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Your information is accessible only to authorized personnel and trusted service providers used to operate our business.
Your Privacy Rights
You may request to access your personal information, update or correct your information, or be removed from our marketing communications. To make a request, contact us using the information below.
Contact Us
TruLight Chicago
Email: info@trulightchicago.com
Phone: (630) 552-6331
Changes to This Policy
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.