Privacy Policy

Effective Date: 6/9/2025 · Company Name: TruLight Chicago · Website: www.trulightchicago.com

TruLight Chicago (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to: name, phone number, email address, property address, and any additional information you submit through our forms. This information is typically collected when you submit a form on our website, complete a Facebook or Instagram Lead Form, or request a free quote or consultation.

How We Use Your Information

We use the information we collect to:

• Contact you regarding your free lighting quote
• Communicate about your project or service request
• Provide customer support and follow-up
• Send seasonal promotions, special offers, and company updates via email or text
• Improve our services and marketing efforts

By submitting your information, you consent to being contacted by TruLight Chicago using the contact details you provide. We use cookies and similar tracking technologies to enhance user experience, monitor website performance, and analyze usage patterns. These technologies may collect information such as IP address, browser type, and pages visited.

Facebook Lead Forms

When you submit your information through a Facebook or Instagram Lead Form, your contact details are securely transmitted to us. We use this information only to prepare your free quote and follow up on your request. You may also be added to our newsletter or promotional list for seasonal offers and updates. You can unsubscribe from marketing communications at any time.

SMS Communications

When you provide your phone number and opt in, TruLight Chicago may send you text messages related to your inquiry, quotes, scheduling, and customer support. Message frequency varies. Message and data rates may apply.

Non-Sharing Clause: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Opt-In & Consent: By submitting a form on our website or Facebook/Instagram Lead Form and providing your phone number, you expressly consent to receive SMS messages from TruLight Chicago regarding your lighting quote, scheduling, project updates, and customer support. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at (630) 552-6331. We do not use purchased lists. SMS consent is not shared with third parties or affiliates for marketing purposes. Consent to receive SMS messages is not a condition of purchase.

Marketing Communications

If you opt in, we may send you promotional emails, seasonal lighting offers, and special discounts or announcements. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse, including encryption of sensitive data in transit and at rest, secure access controls and authentication, regular security assessments, employee training on data protection, breach notification protocols, and secure backup and disaster recovery procedures. Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with trusted service providers only as necessary to operate our business, communicate with customers, and deliver services you've requested.

Your Privacy Rights

You may request to access your personal information, update or correct your information, or be removed from our marketing communications. To make a request, contact us using the information below.

Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic and user behavior, remember your preferences, improve website functionality, and measure the effectiveness of our services. You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Contact Us

TruLight Chicago
Email: info@trulightchicago.com
Phone: (630) 552-6331

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.